- March 6, 2017
Nancy Mejia. C, Mobile:+91-8678900110
Andheri East, Mumbai,
Maharashtra, 400086 Email-Id:[email protected]
Looking for an IP Telephony career in which I can apply my experience and knowledge in the emerging Telecommunication Industry. I wish to encourage people in work environment to develop professionally as well as individually.
- I have completed my Master's degree in Visual Communication at AMITY UNIVERSITY, UP. I passed out my Master’s degree in 2013 and started working from 2014. I was working as a Customer Service Trainee at Delhi.
- I started my career in Delhi as a Customer Service Trainee on Jan 2014. I got promoted as a service desk engineer in May 2015.
- Now I am looking for a job in Avaya aura contact center. It’s my dream to be a part of Avaya Phone Systems Company.
- Highly proficient in MS office and Troubleshooting.
- Communicate a clear, strategic sales vision, effectively training and coaching both veteran and Good Communication skills.
- Avaya Modular Messaging.
- Avaya CMS Server/ Avaya IP phone
- Well Experience in Customer Handling
- Quick responding to customer queries and Emails.
- Supervision and Training
- Performed moves, additions, changes, and deletions on MAC.
- Hands on training with UCCE functions related to Cisco agent creation, troubleshooting.
- Troubleshooting voice gateways/routers.
- Worked with vendors to resolve voice/data issues with WAN, MPLS, PRI, PSTN issues.
- Design, Implement and maintain network infrastructure.
- Customer Service Troubleshooting.
Name: Nancy Mejia. C
City/State: Mumbai, Maharashtra
Address: Anderi East, Mumbai, Maharashtra, 400086
E-Mail: [email protected]
Phone Number: 8678900110
I hereby declare that the details as mentioned earlier are true and best of my knowledge and belief.